Quot: Previn also announced research on how macOS users and devices require less support, as seven engineers support 200,000 macOS devices versus 20 engineers required to support 200,000 Windows devices. That is a 186% increase in support engineering needed for Windows devices. Migration is also easier for IBM workers using Mac, as nearly 98% of macOS users report that the migration was simple, compared to 86% migrating from Windows 7 to Windows 10. Windows users are also five times more likely to need on-site help desk support compared to macOS users.